Positive Behaviour Support
NDIS Positive Behaviour Support grounded in quality of life, safety, and person-centred practice
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What is positive behaviour support?
Positive Behaviour Support (PBS) is grounded in improving quality of life.
It focuses on understanding the reasons behind behaviour and creating safer, more supportive environments so people can participate in everyday life in meaningful ways.
PBS looks beyond behaviour itself and considers the person, their environment, and the supports around them. By reducing behaviours that place a person or others at risk, and building practical, respectful strategies, PBS supports safety, dignity, and long-term wellbeing.
At Ignite, quality of life sits at the centre of every PBS plan — shaped around what matters to the person and the people who support them.
What is a positive behaviour support practitioner?
A Positive Behaviour Support Practitioner is a qualified clinician who specialises in understanding behaviour and developing Behaviour Support Plans that improve safety and quality of life.
PBS Practitioners are required to meet specific qualification, training, and experience requirements, and must apply for registration through the NDIS Quality and Safeguards Commission to deliver behaviour support.
At Ignite, our Positive Behaviour Support Practitioners are NDIS registered and hold all required Working With Children Checks and police checks, delivering PBS in line with NDIS requirements and evidence-based practice.
The role of a PBS Practitioner is to work with the person and their community to improve quality of life, reduce behaviours of concern, and minimise the use of restrictive practices.
Who is positive behaviour support for?
Positive Behaviour Support may be helpful when behaviours are impacting safety, wellbeing, or participation in everyday life.
We work with people funded through the NDIS, as well as those accessing support privately or through other arrangements.
Our Behaviour Support Practitioners work with people experiencing behaviours that impact their quality of life, inlcuding impact safety, wellbeing, or participation in everyday life of the person or others around them.
Examples may include:
- Physical aggression
- Self-injury
- Property damage
- Inappropriate social behaviour
- Inappropriate sexualised behaviour
- Absconding
How our positive behaviour support practitioners can help
Positive change happens through collaboration. Our PBS practitioners work alongside the person and their support network to create practical, respectful, and effective support.
This may include:
Understanding behaviour and what’s driving it
- Exploring the reasons behind behaviours of concern
- Identifying triggers, patterns, and unmet needs
- Using Functional Behaviour Assessments to guide support
Reducing risk and increasing safety
- Putting short-term strategies in place through an Interim Behaviour Support Plan
- Supporting safer alternatives to behaviours that place the person or others at risk
- Reducing reliance on restrictive practices wherever possible
Building long-term, positive change
- Developing a Comprehensive Behaviour Support Plan
- Supporting families, carers, and support teams with education and training
- Creating practical strategies that support participation, wellbeing, and quality of life
Good to know...
If your NDIS plan doesn’t currently include Positive Behaviour Support funding, a qualified practitioner can complete a Positive Behaviour Support Access Report to submit to the NDIS.
Just be sure to mention in your referral that you’re after a PBS Access Report and we’ll be in touch
What you can expect with Ignite
Positive Behaviour Support at Ignite is delivered in collaboration with the person and their support network, with a strong focus on safety, dignity, and quality of life.
The steps below outline how support typically begins and continues at Ignite, from first contact through to ongoing support.
Support is flexible and adapts as goals, needs, or circumstances change.
Getting started
Getting started usually begins with an online enquiry, referral, or a phone call with our team. A referral doesn’t need to come from a doctor or specialist, it simply means getting in touch to let us know you’d like support. You can contact us directly, or someone can reach out on your behalf.
At this stage, we’ll confirm what you’re hoping support will help with and the goals you’d like to work towards. If you’re not sure about your goals yet, that’s completely okay, they can start broad and become clearer over time.
If there’s anything else you’d like us to know, you’re welcome to mention it now or later. We’ll go through practical details together when arranging the appointment.
The focus here is simply on understanding what you’re looking for and making sure we’re starting in the right place.
Arranging the appointment
Once we have a clear sense of your goals and have identified a suitable clinician, we’ll work with you to arrange an appointment.
At this point, we’ll confirm practical details like timing, location, and funding. We’ll also go through a small number of standard safety and setup questions, so everything is ready for your first session.
Everything is confirmed together before the appointment is booked, so you know what to expect.
Your first session
Your first session is focused on getting to know you.
Your practitioner will spend time understanding what’s important to you, what’s working well, and what you’d like support with in everyday life. This may include conversation, observation, and practical activities, depending on what’s most helpful.
There’s no expectation to have everything worked out. Goals can start broad, and it’s expected they may change as things become clearer. The aim is to build a shared understanding and agree on helpful next steps.
Ongoing sessions
Working on behaviour change is personal. That’s why we shape each session around you – your goals, and your needs – making sure you feel comfortable and heard.
Your sessions could be anything from a relaxed chat over tea to a trip to the trampoline park – whatever feels natural and makes progress possible.
Behind the scenes, your PBS Practitioner keeps the momentum going. We collect data, review incident reports, and connect with the important people in your life to build a plan that truly works for you. It’s a team effort, with you at the centre every step of the way.
Our PBS practitioners don’t just work with you – they partner with your family, school, workplace, support workers, and community to help shape environments that foster positive interactions. All with the long-term goal of helping you live a more fulfilled life.
This may include:
- Educating and training your support network
- Developing and reviewing and improving Behaviour Support Plans
- If needed, guiding the use of restrictive practices with care and transparency
Reviews
Goals and supports are reviewed regularly to make sure they continue to be helpful and relevant.
Reviews are a chance to look at progress, adjust goals if needed, and confirm next steps. They’re a normal part of the process, recognising that people’s priorities, circumstances, and goals can change over time.
This helps keep support focused, transparent, and aligned with what matters to you.
How to get started with positive behaviour support at Ignite Healthcare
Our team can help you work out what you need and what the next steps look like. Get started in the way that feels right for you.
Start the process in a few clicks – online, in the comfort of your home.
Prefer to talk things through? We’re happy to help.
Have more questions? Send us a message and we’ll help you work out next steps.
Meet our positive behaviour support practitioners
The clinicians you’ll work with, in your home and community, supporting you to work towards your goals in everyday life.
The Ignite standard
Our approach to support focuses on people, everyday life, and practical outcomes – backed by strong clinical foundations.
Person-centred
Support is shaped around the person, their goals, strengths, and what matters most to them
Clinically grounded
Our approach is grounded in clinical excellence, supported by supervision, reflection, and evidence-informed practice
Transparent
We’re transparent in our approach, with clear communication and clinically justified recommendations
Safe & compliant
We take safeguarding seriously, working within NDIS standards and required professional registrations and screening
Not sure where to start? Our team is always happy to chat things through. Call us on 1800 446 448 or send through an enquiry and we’ll be in touch.