About Ignite Healthcare
NDIS-registered allied health in Melbourne, for people of all ages and stages of life.
Before there was Ignite, there was Alice
Born with cerebral palsy in the early 2000s in a small South Australian town, Alice grew up in a world where families often had to advocate, travel, and fundraise just to access the basics.
Doctors said her life would be short. Her family, especially her uncle David, refused to accept that.
They fought through hospitals, specialists, and even courts to prove her life mattered.
Through Alice, David saw how hard the system made it for families to get the support they needed.
He became a physiotherapist to help families like his find the kind of support they’d never had. But, after years in hospitals, private practice, and community work, he kept seeing the same thing: good
clinicians doing their best in a system that didn’t always take care of them.
People with disabilities were falling through the cracks, and clinicians were stretched trying to fill them.
He’d seen what didn’t work, now it was time to build what could.
In 2018, David started Ignite Healthcare to do things differently – to create a place where people like Alice, and the clinicians who support them, could thrive.
Ignite began because of Alice, and every day, we carry that forward.
Our values
Integrity first
At Ignite, integrity shows up in clear expectations, ethical practice, and honest conversations. We’re upfront with the people we work with and each other, because trust is the foundation of good work and strong teams.
Beginners mindset
We believe growth starts with not having all the answers. A beginner’s mindset means staying curious, open to learning, and willing to try, reflect, and try again, no matter your experience level.
Progress over perfection
We care more about thoughtful progress than flawless performance. Learning takes time, and mistakes are part of the process. What matters is reflection, support, and moving forward together.
Joy in the journey
We take our work seriously, but not ourselves. Joy of the journey is about connection, shared wins, and creating a workplace where people feel supported, valued, and genuinely glad to show up.
Our history
We started off in 2018 as a mobile physiotherapy provider in Melbourne’s south-eastern suburbs, mostly supporting people experiencing aging-related aches, pains and syndromes
We’ve come a long way since 2018, and in the years that followed we have:
- Got our NDIS registration
- Opened up to provide OT and Speech pathology
- Began providing services across Melbourne
- Got our PBS registration and officially started supporting people with behaviours of concern
- Been involved in sector-wide advocacy with the It’s Now or Never Campaign against NDIS cuts
- Grown from a team of 2 to a team about 30 times that size!
We’re really proud of where we’ve come from, and where we still are yet to go
….This is just the beginning!
How we work
At Ignite, our work is grounded in collaboration, across disciplines, across settings, and alongside the people we support.
Our team works in an interdisciplinary way, bringing together occupational therapy, speech pathology, physiotherapy, positive behaviour support and allied health assistance. That means less siloed care, fewer handovers, and more joined-up thinking around real goals.
Support is delivered where it makes the most sense; at home, in the community, at school, or in our local hubs. We focus on practical, strengths-based supports that fit into everyday life, not programs that only work on paper.
This is the kind of work that happens when clinicians are trusted to think, reflect, and collaborate… and when participants are seen as experts in their own lives.
Have a question?
Our team is available. Reach out in a way that works for you.
Give us a call.
We’re open 9 AM – 5 PM Monday to Friday.
Send us a message via our website, and we’ll reply via email.
Email us directly
Support that centres real life
The people we support are at the centre of everything we do.
We work alongside participants, families, and support networks to build support that feels respectful, responsive, and genuinely useful. That might mean adapting goals as life changes, coordinating closely with others involved, or taking the time to explain options so people can make informed decisions.
Our role isn’t to “deliver services”, it’s to walk alongside people as they work toward what matters to them, at a pace that feels right.
No two people are the same. Our supports aren’t either.
More than the work itself
Ignite is built on the belief that support doesn’t stop at the end of a session.
Internally, we invest heavily in our team, through supervision, professional development, leadership pathways, and space to grow. When clinicians feel supported and challenged, better work follows.
Beyond our day-to-day work, we actively show up for the community. From Steptember fundraising and festive food drives to advocacy and sector conversations, we’re committed to contributing in ways that go beyond our formal roles.
Because being part of the community means giving back to it, not just working within it.
