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PBS Access Reports

The first step in securing NDIS Behaviour Support funding.

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Understanding PBS Access Reports

A Positive Behaviour Support (PBS) Access Report helps determine if Positive Behaviour Support is the right approach for you or someone you support. This report assesses your unique needs and challenges, helping to advocate for NDIS funding for behaviour support services.

It ensures that you have the right support in place to enhance safety, wellbeing, and quality of life.

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Who is a PBS Access Report For?

  • You may need a PBS Access Report if:
  • You or someone you support is experiencing behaviours of concern that impact quality of life.
  • These behaviours may pose a risk to safety, such as:
    Self-injury (e.g., hitting, scratching, skin picking)
    Aggression towards others (e.g., biting, kicking, verbal aggression)
    Social withdrawal or refusal to engage
    Inappropriate sexual behaviours
    Property damage
    Absconding (running away)
  • Restrictive practices may already be in place
  • Other interventions or supports haven’t been effective, and additional behaviour support is needed.

Who Completes a PBS Access Report?

PBS Access Reports are completed by NDIS-registered Behaviour Support Practitioners with the experience to assess behaviours of concern and recommend the right supports

Using the social model of disability and a person-centred approach, our team ensures every report is reflective of you, your experiences, needs, and everyday reality. To maintain quality:

  • Peer review ensures clarity, accuracy, and evidence-based practice.
  • Regular supervision helps practitioners refine their approach.
  • Clinical Excellence Lead oversight upholds best-practice standards.

This report is about ensuring you get the right support, built on quality, evidence, and a genuine understanding of what works for you.

What’s Included in a PBS Access Report?

Your PBS Access Report provides a comprehensive overview of your needs and situation, including:
  • Background Information – Your disability, daily routine, environment, and current supports.
  • Behaviours of Concern – A clear breakdown of what’s happening, including triggers, frequency, and impact on daily life.
  • Restrictive Practices (if applicable) – Identifying any restrictive practices in place and assessing their necessity.
  • Assessment Findings – Observations from your Behaviour Support Practitioner, along with any formal assessments.
  • Recommendations – Whether Positive Behaviour Support is suitable and the level of support needed.

What to Expect in the PBS Access Report Process

Step 1
Initial Consultation
We meet with you or your support network (family, carers, support workers) to understand your daily life, challenges, and past strategies.
Step 1
Step 2
Second appointment
Your Behaviour Support Practitioner meets with you to observe behaviours and understand your experiences. Immediate recommendations may be provided if appropriate.
Step 2
Step 3
Report Development
Your practitioner compiles all findings into a PBS Access Report, ensuring recommendations align with NDIS funding criteria.
Step 3

What Happens After My Report is Completed?

Once your PBS Access Report is finalised, the next steps are focused on ensuring you have the best chance of securing the right support.

  • A copy of your completed report is shared with you and, with consent, your Support Coordinator.
  • The report is submitted as part of your NDIS plan review or a Change of Circumstances request to apply for PBS funding.
  • If extra advocacy is needed, we can help explain the findings to strengthen your application.

From here, the NDIS will assess the report and determine whether funding for Positive Behaviour Support will be included in your plan.

We’ll keep in touch throughout the process and provide guidance on the next steps, whether that’s beginning behaviour support services or exploring further funding options.

What to Do Once My PBS Funding is Approved

Once the NDIS approves your funding:
  • You can choose Ignite Healthcare for PBS or another provider.
  • If you connected well with your PBS clinician during the Access Report process, we will aim to keep you with the same practitioner.
  • A Behaviour Support Plan (PBSP) will be developed, and the recommended strategies from the report will be implemented.
Ready to Start the Process?

What If the NDIS Rejects My Funding Request?

If your request is denied, there are still options including:

  • Internal Review – A “Review of a Reviewable Decision,” where additional evidence may be provided to support the need for PBS funding.
  • Alternative Supports – If PBS is not approved, we may explore other disciplines such as Occupational Therapy, Psychology, or Speech Therapy.

While NDIS approval isn’t guaranteed, rejections are rare, and we advocate strongly to help you access the support you need.

What Now?

Not sure where to start? That’s okay, we’re here to help. Let’s chat about what you need and figure out the next steps together. Send an Enquiry

Frequently Asked Questions (FAQs)

A PBS Access Report is the first step, it helps determine if Positive Behaviour Support is the right approach and provides evidence for NDIS funding.

A Behaviour Support Plan (PBSP) comes after funding is approved and includes specific strategies to support behaviours of concern.

While they are rare, we do accept self-referrals. More commonly, we see referrals from family members, support coordinators, or allied health professionals who see the need for PBS.

If you’re experiencing behaviours of concern that impact your quality of life, PBS may be a valuable support.

If you’re still unsure, you can reach out to us via our contact form or by calling 1800 446 448 to chat further.

Yes! If an in-person visit isn’t possible, some parts of the process, such as consultations with your support network, can be done via telehealth. However, in-person assessments may still be recommended for a complete picture.

If your situation means that you don’t think that in-person is possible, reach out to us and we can see what we can do.

If a PBS Access Report determines that PBS isn’t the most suitable support, we may recommend Occupational Therapy, Psychology, Speech Pathology, or Support Workers to better meet your needs.

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